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Privacy Policy

GreenEdge Landscaping & Tree Service

Effective Date: 3/17/2026

GreenEdge Landscaping & Tree Service respects your privacy and is committed to protecting the personal information you provide when interacting with our business, including through our AI-powered receptionist.

1. Information We Collect

When you contact us—whether by phone, text, website form, or through our AI receptionist—we may collect the following information:

Name
Phone number
Email address
Property address
Details about requested services
Communication history (including messages and call transcripts)

2. Use of AI Receptionist

We use an AI-powered receptionist to assist with:

Answering inquiries
Scheduling appointments
Collecting service details
Providing basic information about our services

Your interactions with the AI system may be recorded, transcribed, and stored to improve customer service and ensure accurate communication.

3. How We Use Your Information

We use collected information to:

Respond to inquiries and provide quotes
Schedule and manage services
Improve our customer experience
Maintain business records
Communicate updates, reminders, or promotions (if applicable)

4. Sharing of Information

We do not sell your personal information. We may share information with:

Service providers (such as scheduling software, CRM systems, or AI tools)
Employees or contractors as needed to fulfill services
Legal authorities if required by law

5. Data Storage & Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Choices & Rights

You have the right to:

Request access to your personal data
Request corrections or deletion of your information
Opt out of marketing communications

To make a request, contact us using the information below.

7. Cookies & Website Tracking

If you visit our website, we may use cookies or similar technologies to improve user experience and analyze website traffic.

8. Third-Party Services

Our AI receptionist and other tools may be operated by third-party providers. These providers may process your data on our behalf in accordance with their own privacy policies.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or your data, please contact:

GreenEdge Landscaping & Tree Service

972-903-4426

GreeEdgeSolutionsCo@Gmail.com

By using our services or interacting with our AI receptionist, you agree to the terms of this Privacy Policy

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